Preparing to ship your cell phone

Send ONLY YOUR CELL PHONE. Do not include Charger, SIM card, battery, battery cover, SD card, stylus or any other accessories.

We can not guarantee the return of any accessories if sent with the phone.

Do NOT Ship your cellphone in the original box provided with the phone. The box and packaging used to ship us your cellular phone will be discarded.

As a precaution when shipping your handset to us for unlocking, we urge you to use a shipping carrier that offers the option of tracking and insurance on the package. CellularDR is not liable if the package is lost prior to reaching our facility. You have several options such as UPS, FedEx, USPS and many more. There are also many small shipping stores or you now have the option of shipping inside most Office Depot and Staples stores.

It is very unlikely but possible in some cases to lose the data in your phone during the unlocking process. We always recommend back-up of your cellphone data and any third party software, including personal information such as phonebook contact list, pictures, text messages, ring tones, games etc…

If you do not have the means necessary to perform a backup of any important information stored on your phone, you may want to consider purchasing one of the data backup services with your unlocking service. You can find these services by clicking here.

Ship your cell phone

Your order confirmation receipt is emailed to you immediately after the purchase of your unlocking service and includes your contact information along with the details of your purchase.

Please be sure to include a copy of your order confirmation with your phone.

Keep a copy of the order confirmation for your records and refer to the Order Number if you need to contact us for any reason. Also please make sure your order number is always included in any correspondence to us.

Ship your phone using a traceable method (UPS, FedEx, USPS). If using U.S. Postal Service be sure that it can be traced and is insured. We will not be responsible for equipment lost or damaged during shipping. Your phone will be shipped back to you insured for the total amount of your unlocking service charge.

Ship your cell phone to:
OmniCom
Attention: REPAIRS
6730 San Fernando Rd
Glendale, CA 91201

All Cellphone Repairs carry a limited 30 day warranty starting the day which the phone ships from our repair facility. This warranty is limited to the specific repair performed. Liquid damage, Tampering with the phone and abuse voids all warranty.

Be sure to include a printed copy of the Order Confirmation that we email you after checkout in the box along with your cellphone.